Patient & Family Partnership Liaison
SHARE YOUR EXPERIENCE
HSRFH wants to hear from you!
We want learn about your experience with us, whether good or bad. We want to ensure optimum quality services and need your feedback in order to improve the care we deliver.
Our Patient and Family Partnership Council is there to help you share your story. The council consists of community members who have been patients just like you. If you wish to learn more about becoming a Patient and Family Partnership Advisor, please click here.
To share your experience, you may do so by contacting the patient relations liaison, or filling out the Storytelling Application below.
The role of a patient advisor is to create a partnership between the patient, their caregivers and the HSRFH professionals. The council’s goal is to ensure the patient and family have a say in their care, and that the patient’s voice is integrated in the planning, delivery and evaluation of the services at the HSRFH.
As an advisor, you will have the opportunity to participate in discussion groups, review existing and new practices and educational material, work on short-term projects to help improve the care experience for patients. Advisors also help patients and caregivers build and share their stories.
If you wish to become a Patient and Family Partnership Advisor, or for more information, contact Patient & Family Partnership Liaison.
After being retired for a year, I knew I needed to keep busy. Volunteering is a perfect way to meet new people, and make new friends while learning more about the community.
This hospital committee is a perfect fit for me as I believe customer service is important, and listening to client feedback is imperative to great service.
I am also a volunteer for the Look Good, Feel Better program in Timmins. This program gives women with cancer a chance to feel and look better during their treatments for cancer. This is also a perfect fit for me as I am a consultant for Mary Kay and Steeped Tea.
Recently, I have started working at the new Freshmart here in Smooth Rock Falls. It is important to assist customers.
Feel free to contact me and ask me questions about my role as Volunteer Advisor for the Smooth Rock Falls Hospital. I am learning French, but can understand more than I speak. My husband is bilingual and my wish is to learn as well.
Donna Laurin, Volunteer Advisordlaurin@srfhosp.ca
My name is June Bernard. I live with my husband in Departure Lake, ON and we have raised two sons. When the boys went away to school, I myself, decided to return to school and became a Registered Nurse. I also later became a program worker at the detox here in Smooth Rock Falls.
I am now retired, but I still like to keep busy. My husband and I teach line dancing with the Aging at Home Program here in Smooth Rock Falls. We also put on small performances with a group called “The Rising Stars”/“La Sagesse” through the Porcupine Health Unit. This group, is a seniors performing for seniors program teaching lessons through comedy skits and travelling from Iroquois Falls to Hearst. Additionally, we also take dance lessons from a duo called “Dance Social”.
I decided to volunteer as an advisor with HSRFH because I find that sharing the patient/family voice and enabling the patient/family participation in their care equals quality care, and I want to be a part of that.
I am available to anyone who wishes to share their patient/family experience, and can be reached at the email below.
June Bernard, Volunteer Advisorjbernard@srfhosp.ca
Sylvie Albert was born at the Smooth Rock Falls Hospital December 20th, 1964 and is presently an Advisor for the municipality of Fauquier-Strickland.
She was raised in the town of Kapuskasing by her mother Diane Richard, maiden name Couture, and father Yvan Richard. As a child Sylvie enjoyed playing with her friends, coloring, and spending time with loved ones. In the winter of 2004, she sadly lost her father to cancer.
In 1982, Sylvie graduated from Cité des Jeunes High School in Kapuskasing. She then went on to Algonquin College in Ottawa to study arts.
In 1985, she returned home to live with her parents in Fauquier and take part in the family business Fauquier Restaurant & Tavern. In 1986 she married Luc Albert and they are blessed with two sons, Joël and Alex.
Through the years she has worked as a waitress and cook, and as a janitor.
Sylvie donates much of her time doing volunteer work, and is part of many local committees which include UCFO, Génération Plus, Comité d’embellissent, School Council, Board member for the Manor, Kapuskasing Physician Recruitment, Carrefour Santé Smooth Rock Falls, Municipal Advisor, and works at the Fauquier winter carnival.
For the last couple years she’s had to learn to live with fibromyalgia, which limits her from doing all that she loved to do in the past. Although she has had to adjust her lifestyle and habits, she still holds on to her positivity and joy of life, and wishes to make a positive difference in people’s lives.
Sylvie Albert, Volunteer Advisorsalbert@srfhosp.ca